Raw Society is a global brand specializing in premium, 100% raw unprocessed and high quality virgin hair extensions. Our mission is to deliver high-quality products while respecting your privacy and data security.

1. Information You Provide

We collect personal information when you:

• Sign up for our newsletter: First name and email address.
• Submit a contact form: First name, email address, and any additional details you share in your message.
• Place an order: Name, email, shipping address, billing address, and payment information via secure third-party payment providers.

2. Automatic Data Collection

We may automatically collect data, including:

• Your device type, browser, IP address, and operating system.
• Cookies and similar technologies to track your interactions with our website.

3. Location and Geographic Data

We may collect location data to:

• Understand regional demand for our products.
• Tailor ads and promotions based on geographic trends.

This information is aggregated and anonymized.

We use your data to:

• Fulfill and ship your orders.
• Process payments securely.
• Respond to inquiries and provide customer support.
• Send newsletters and promotional materials (with your consent).
• Understand customer preferences and improve our services.

We do not use your data for purposes beyond those stated in this policy.

We work with secure third-party payment providers, includingZezzle, Affirm, Klarna, and Afterpay, to process your payments. These providers may collect additional data per their privacy policies. For more information, please visit their respective privacy policies, available on their websites.

We retain your data for as long as necessary to fulfill its purpose, including legal, accounting, and tax obligations.

For example:

• Order details are kept for auditing and tax purposes.
• Personal data for newsletters is stored until you unsubscribe.

We use cookies to:

• Improve website functionality.
• Remember your shopping preferences.
• Analyze traffic and user behavior.

By using our website, you consent to the use of cookies. You can manage cookie preferences in your browser settings.

For North American Residents (CCPA and PIPEDA Compliance):

If you reside in California or Canada, you have rights regarding cookies as well:

• California: Under the CCPA, you can opt-out of the sale of your personal data, which may include cookies that track your browsing activity for advertising purposes.
• Canada: Under PIPEDA, we provide clear notice about our use of cookies, and you can choose to disable cookies through your browser settings or opt-out of certain types of data collection.

For EU/EEA Residents (GDPR Compliance):

As per GDPR, we ask for your consent to use cookies that collect personal data. You can adjust your cookie preferences or withdraw consent at any time by modifying your browser settings.

Managing Cookies:  You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note, that if you disable cookies, some features of our website may not function properly.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We employ industry-standard security measures, including encryption, to protect your personal data. While we strive to secure your information, no system can guarantee complete protection.

We may revise this policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or website notification.